Product timeline · updated September 2026
Built with a real multi-location practice

From first line of code to beta launch

Lobbee is the front office platform for dental practices on Open Dental. It brings your schedule, patients, payments, reviews, messages and analytics into one place, and puts AI to work on the follow-ups your team never has time for. Here is what we built in 2026 and what ships before the beta.

15+modules, one login for the whole team
~2 minfrom a change in Open Dental to Lobbee
37automation triggers, 30 ready-made templates
EN · ESfor your team and your patients
2FAon every account, every action audited
Live Building now Before beta

Upcoming features and dates are tentative estimates. They don't create any obligation or commitment on the part of KIWI Agency, and we welcome your feedback on what to add to Lobbee.

February
2026

A secure foundation

Two-factor sign-in for everyone, roles and permissions by location, a full audit log of who did what, encrypted data and automatic sign-out. Built from day one with HIPAA safeguards.

SecurityMulti-location
March
2026

Connected to Open Dental

Offices, providers, chairs, patients, appointments and insurance read straight from Open Dental, with a health monitor that alerts the team if the connection drops.

Open Dental
April
2026

Practice dashboard

Net production, visits, new patients, show rate and production by provider for any date range and office, with every number exportable to Excel.

Analytics

Front desk agenda

The day's schedule with each patient's insurance, balance and planned work, procedures explained in plain words, and one-click reminders and review requests.

Front deskAI
May
2026

Google reviews hub

Every location's reviews in one inbox, AI-drafted replies in your practice's voice, reply templates and automatic thank-yous for five-star reviews.

ReputationAI
June
2026

Payments

Card payments through Stripe, payment links by text or email, branded payment forms, receipts, refunds and a posting workflow so nothing is missed in the ledger.

Payments
July
2026

Patient 360

One profile with the ledger, what can be collected today, treatment plans with insurance estimates, family members, visit history, messages and team notes, plus an AI summary of the account.

PatientsAI
August
2026

Worklists and Lobbee AI follow-up

Overdue recalls, no-shows to rebook and unscheduled treatment, ranked by value. Lobbee AI texts patients, answers their replies and books them, while your team watches every conversation.

RecallAISMS
September
2026

Online booking

A booking widget for your website with real availability from your Open Dental schedule, specialty rules per office, and English and Spanish.

New patientsWebsite

Forms and e-signature

Build intake and consent forms, send each patient their own link, and keep a signature certificate for every submission.

Paperless

Two-way text inbox

Every patient conversation in one inbox, with opt-out handling and AI help writing replies.

SMS
October
2026

AI chat for your website

Answers practice questions day and night and books appointments, with a privacy guard that never shares patient information with anyone who writes in.

AINew patients

Automations builder

Drag and drop: when something happens, text, email, add a note or assign a task, at the right time. 37 triggers, filters with no code, goals that stop early, office hours, webhooks and 30 ready-made templates.

AutomationsAI writing

Morning Huddle

Yesterday's results, today's patients with balances to collect, unscheduled treatment, cleanings to book and family members due, open time to fill, and an AI briefing to read out loud.

TeamAI

Analytics: collections and appointments

AR and claims aging, AR days and ratio, collection rate. Appointments and new patients by office, provider and the team member who booked them, show rates, booking lead times and busiest hours.

Analytics
Today
November
2026

Write back to Open Dental

Lobbee stops being read-only:

  • Appointments from online booking, chat and AI land directly on the schedule
  • Patient text confirmations update the appointment status
  • Payments post to the ledger, and notes go to the communication log
  • Signed forms attach to the patient's chart
Open Dental

Production texting and email

A registered business number per office, consent and opt-out compliance, and email sent from your practice's own domain.

SMSEmail

Every location, every patient

All offices and the complete patient base synced, with faster refreshes for practices with many locations.

Multi-location

Fill cancellations automatically

When a slot opens, Lobbee texts patients on the ASAP list and the first one to reply gets it.

ScheduleAutomations

Call tracking integration

Connect CallRail or a similar provider: each ad, campaign and website gets its own tracking number, and every call is matched to the patient, the source and the appointment it led to.

MarketingCalls
December
2026

Campaigns and ROI

Text and email campaigns to the right patients (reactivation, recall, membership, seasonal), with the appointments booked and net production each one brings in.

Marketing

Ads and marketing attribution

Know which dollars bring patients in:

  • The source of every new patient, from online booking, chat, forms and tracked calls
  • Booked appointments and production sent back to Google Ads and Meta as conversions
  • Cost per new patient and return on ad spend by campaign
  • Google Business Profile calls, direction requests and website visits
MarketingAds

Group and DSO view

For dental groups and corporations: every practice and location in one dashboard, side-by-side comparisons, roll-up analytics, and permissions by region, practice and office.

Multi-practiceAnalytics

Social inbox and missed calls

Facebook and Instagram messages in the same inbox, AI replies with the privacy guard, and an automatic text back when a call is missed.

MessagesAI

Patient check-in

QR or tablet check-in, forms completed on arrival, and a photo of the insurance card sent straight to the team.

Front deskPaperless

Membership plans and payment plans

In-house dental plans with automatic monthly billing, plus installment plans and text-to-pay for larger balances.

PaymentsRevenue

More analytics and goals

Hygiene reappointment and perio rates, treatment acceptance, new patient sources and marketing ROI, and daily goals with scorecards for each provider.

Analytics

Launch readiness

An independent security test, business associate agreements, backup and recovery drills, a guided Open Dental setup, training videos, and a mobile-friendly app with push notifications for the team.

SecurityOnboarding
January
2027
Beta launch

Lobbee opens to KIWI Agency customers

A first group of practices joins with hands-on setup from our team. We connect Open Dental, bring your locations and team in, turn on the automations that fit your practice, and stay close while you use it every day.

White-glove setupOpen Dental, locations, users and templates configured for you
Team trainingLive sessions for the front desk, managers and doctors
A direct lineA success manager and priority support during the beta
Shape the productYour feedback decides what we build next
2027 and beyond

What comes after the beta

Ideas we are planning with the first practices. The order will follow what beta customers need most.

AI voice receptionist

Answers calls, books appointments and handles common questions after hours.

Insurance eligibility

Coverage checked automatically before each visit.

More practice systems

Connections for Dentrix, Eaglesoft and other practice management systems.

Listings everywhere

Hours, phone and details kept in sync on Google, Apple Maps, Yelp and more.

Patient portal

Patients see their visits, balances and forms, and pay or book on their own.

Patient surveys

A short survey after each visit, with scores by office and provider.

All our servers, AI systems and messaging are based in the US.Your data is hosted, processed and texted from the United States.